FAQ

1、Are we a factory or a trader?
We are a factory located in Shiling Town, Huadu District, Guangzhou, China. We are a large-scale factory that participates in the Canton Fair in the Spring Festival every year(Our booth at the 2024 Spring Canton Fair is: 20.2D27 in Hall D of the Canton Fair). We welcome customers to visit our factory for on-site inspection and verification.

2、Are we trustworthy?
All our photos are derived from our own real shots of our factory buildings, equipment and products. All our certifications can be verified and checked. If necessary, you can also make a video call with us and view our factory through video. 

3、What is the payment method?
There is T/T, L/C, and Alibaba Credit Insurance

4、Payment Terms
Sample stage - 100% sample fee paid in advance.
Advance payment for mass production – After the sample is approved, we require a 30% payment to start mass production.
Balance for mass production - After mass production is completed, we will require payment of 70% of the balance. After payment is completed, we will assemble and ship the goods.

5、What is the product shelf life?
One year warranty

6、What are your minimum order quantities
The minimum order quantity for each style is 300 pieces.For custom hardware, plastic accessories, fabrics, dyeing, printing, embroidery, different MOQs may apply. Please consult us for specific circumstances.

7、How long does it take for order delivery?
Regular product suitcases take about 60 days, bags take about 45 days。

8、How much does it cost to make samples?
A regular suitcase costs US$200, a bag costs US$100, and a genuine leather bag costs US$430. The above prices do not include tax and shipping costs.
Once a bulk order is placed, the sample fee will be partially or fully deducted from the order amount based on the order quantity. Please consult us for specific policies.